The Experience Economy Comes Full Circle
Conventional wisdom called Millennials a kind of Peter Pan generation that would be unchanging in their unique approach to life. But a funny thing happened. In the past decade, Millennials matured to...
View ArticleInfographic: The End of Traditional Market Segmentation
Organizations can no longer rest on segmentation in an era of widely accessible individualized data. Access to technology, the vastness of networks, and the convergence of people and ideas has changed...
View ArticleSecurity is a Brand Differentiator for Hospitality Companies
As the global risk environment becomes more unpredictable, the hospitality industry faces new customer expectations, more complex operations, and a demand for broadly integrated security measures. By...
View ArticleAgile Security for the New Business Normal
“You’re only as secure as your weakest link.”Caitlin Durkovich, Infrastructure Security Expert The pace of change in the security and protection environment is radical. Interconnectivity and...
View ArticleHow to Engage AI in Organizational Decision Making
In his 1954 publication, The Functions of the Executive, retired telephone executive Chester Barnard introduced the action-oriented term “decision making” into the lexicon of the business world.[1] The...
View ArticleThis is the Only Reliable Means of Protecting Critical Infrastructure
More people and vulnerable infrastructure exposed to more frequent and intense hazards equals even greater risk for us in the future. The time to rethink the equation is now.[1] When organizations...
View ArticleThe Future of Disruptive Technology
Technology will transform how we connect, learn, share and innovate in the future, having broad implications for organizations, workforces, and customers. Whether from great expectations, fears of job...
View ArticleLeading Through Desynchronization
Desynchronization is caused by variances in the pace of change. It creates friction between individuals, organizations, and societies. A leader’s ability to rapidly interpret and act on the pace of...
View ArticleThe Case for Data-Driven Decision Making in a World of Bias
If we take the news at face value, Big Data is our great modern panacea. But as we’ve learned in a short amount of time, more data does not always guarantee – or even inform – better decisions. The...
View ArticleClarity in the Chaos: The Value of ALTERNATE FUTURES® Scenario Planning
May you live in interesting times. There’s a legendary saying of (questionable) decent. Some attribute it as an ancient Chinese saying, while others say it was British Foreign Secretary Austen...
View ArticleThe Experience Economy Comes Full Circle
Conventional wisdom called Millennials a kind of Peter Pan generation that would be unchanging in their unique approach to life. But a funny thing happened. In the past decade, Millennials matured to...
View ArticleInfographic: The End of Traditional Market Segmentation
Organizations can no longer rest on segmentation in an era of widely accessible individualized data. Access to technology, the vastness of networks, and the convergence of people and ideas has changed...
View ArticleSecurity is a Brand Differentiator for Hospitality Companies
As the global risk environment becomes more unpredictable, the hospitality industry faces new customer expectations, more complex operations, and a demand for broadly integrated security measures. By...
View ArticleAgile Security for the New Business Normal
“You’re only as secure as your weakest link.”Caitlin Durkovich, Infrastructure Security Expert The pace of change in the security and protection environment is radical. Interconnectivity and...
View ArticleHow to Engage AI in Organizational Decision Making
In his 1954 publication, The Functions of the Executive, retired telephone executive Chester Barnard introduced the action-oriented term “decision making” into the lexicon of the business world.[1] The...
View ArticleThis is the Only Reliable Means of Protecting Critical Infrastructure
More people and vulnerable infrastructure exposed to more frequent and intense hazards equals even greater risk for us in the future. The time to rethink the equation is now.[1] When organizations...
View ArticleThe Future of Disruptive Technology
Technology will transform how we connect, learn, share and innovate in the future, having broad implications for organizations, workforces, and customers. Whether from great expectations, fears of job...
View ArticleLeading Through Desynchronization
Desynchronization is caused by variances in the pace of change. It creates friction between individuals, organizations, and societies. A leader’s ability to rapidly interpret and act on the pace of...
View ArticleThe Case for Data-Driven Decision Making in a World of Bias
If we take the news at face value, Big Data is our great modern panacea. But as we’ve learned in a short amount of time, more data does not always guarantee – or even inform – better decisions. The...
View ArticleClarity in the Chaos: The Value of ALTERNATE FUTURES® Scenario Planning
May you live in interesting times. There’s a legendary saying of (questionable) decent. Some attribute it as an ancient Chinese saying, while others say it was British Foreign Secretary Austen...
View Article